Questions Frequently Asked at BOSS Outdoor Sports

Do you have a question about renting Skis, Snowboards, Snow Chains or Clothing from Boss Outdoor Sports?

Have a look below for the most common questions asked about hiring. If you have a question not featured here, please contact us at anytime.

Yes. We have only changed the name of the family owned and operated business after more than 33 years, because BP upgraded their Service Centre. All previous customers who have hired equipment through our BP Ski Hire, will now automatically become Boss Outdoor Sports customers and enjoy all the benefits.

We are open 24 hours – 7 days a week throughout the entire snow season.

If you are a first time skier, snowboarder or just hiring snow chains, please read these helpful articles: First Time Ski or Snowboard and First Time Driving in Snow

You can be fitted and collect your gear from 3:00pm the day prior to your hire commencing. For instance, if you have a weekend hire for 2 days, starting on Saturday, you can collect your rental from anytime after 3:00pm on the Friday. We are open 24 hours through winter snow season.

You can return your rental equipment up to 11pm on the due day of your return. We are open 24 hours through the snow season. If you are up the mountain and will have trouble returning before this time, please notify us in advance and you may be able to drop your gear off before 10.00am the next day. If equipment is not returned by this time, an extra days hire may be charged.

If anyone in your group becomes sick, prior to collection of hire, we can provide a refund. If somebody becomes sick, injured or just have to make an early departure while on your snow holiday, we will provide partial refunds for the remaining days of any un-used rental.

Please Note:

  • REFUNDS: Due to new policy terms from PayPal, any transaction charges PayPal have collected for using their service, will no longer be refunded to customer. The current PayPal policy is to keep customers transactions fees, and not refund to customer. A fee of 6% of the hire sale will be charged to cover PayPal Transaction Fees and administration of refunds. If you have paid using Eway payment system, transaction fees of 4% will be charged.

We have an extensive range of warm, waterproof and comfortable snow clothing, to suit everyone. Sizes range from size 00 in one piece suits for babies, through to Jackets & Pants up to size 12XL. We also have waterproof baby boots and up to size 17 in Adult Snow Walking Boots & Ski / Snowboard Boots

Ladder or also known as hoop chains are relatively easy to fit to any car. You may have to lie down on a wet snowy road to fit these chains to the back of your tire correctly, but if you carry a tarp or toboggan, you will have no problem at all.

Diamond chains are also an easy fit option, but you will not have to lay down to reach around to the back of tire. They also provide more chain on snow with more traction in difficult snow/ice road conditions.

NEW: We now have in stock a limited number of premium chains suitable for Tesla & Low Profile cars

For further information on snow chain fitting, please visit – Snow Chain Fitting & Safety Information

Yes, you will be entitled to a partial refund of any unused days, remaining on your rental.

Yes we are. After the snow season has completed in October, we open in November for Mountain Bike, Kayaks, Fishing and Camping hire. Our hours of operation through Summer/Autumn are 9am – 5pm

No sorry. We suggest you contact Thredbo or Perisher through their websites to pre order and save on Lift Pass prices.